Privacy Policy

1. Scope and Responsibility

Tworlds Productions, Lda, with NIPC 514365846, hereinafter referred to as Tworlds Productions, is committed to protecting the privacy of personal data collected in various aspects of its activity. With the entry into force of the General Data Protection Regulation (EU) 2016/679 of the E.P. and Council of April 27 (GDPR) on May 25, 2018, Tworlds Productions' commitment to this matter is evident.

Tworlds Productions is not responsible for and does not provide guarantees regarding other websites that may be accessed through hyperlinks on the Tworlds Productions website. Additionally, it is the user’s responsibility to take precautions and ensure that the information obtained does not contain harmful characteristics. The use of the website www.tworldsproductions.com, as well as any interaction, commercial or otherwise, with Tworlds Productions, and the processing of personal data provided by its holder, is subject to the following conditions set out in the following points.

2. Use of the Website

The Tworlds Productions website is intended for personal use only. Its modification, reproduction, duplication, copying, distribution, sale, resale, and other forms of exploitation, with or without commercial purposes, are expressly prohibited. The intellectual property rights over the website and its contents belong to Tworlds Productions, unless otherwise indicated.

Tworlds Productions grants only a limited, non-exclusive, and non-transferable license to view or print the website content for personal and non-commercial use. Tworlds Productions undertakes not to use this website for illegal or prohibited purposes.

3. Data Collection

The entity responsible for the collection, processing, and retention of personal data is Tworlds Productions, headquartered at Quinta do Picão nº22 Brejos de Azeitão, 2925-759 Azeitão, with corporate and registration number 514365846. For data protection purposes, Tworlds Productions can be contacted at the aforementioned address by registered letter with acknowledgment of receipt, or alternatively via email at geral@tworldsproductions.com.

The collection of your data results from specific interaction with Tworlds Productions and may have one or several purposes, such as:

• Contact;
• Budget Requests;
• Contact Requests;
• Complaints and Suggestions.

4. Data Retention Period

Personal data will be retained by Tworlds Productions for the time necessary for the proper execution of the purpose for which they were collected and other legal requirements, potentially being kept until the end of the statute of limitations for any actions or legal proceedings arising from the contract or related to it.

If the personal data were collected based on consent, they will be retained until the holder exercises the right to object to the continuation of their data processing, provided no other basis prevails. Data retention periods may change significantly when public interest archives, historical, scientific, or statistical purposes are at stake, with Tworlds Productions committed to adopting appropriate conservation and security measures.

5. Data Subject Rights

The data subject has the right, at any time, under the terms and for the purposes of Articles 12 to 22 of the GDPR, to request from the Compliance Department:

• Access to personal data concerning them and the information provided in the GDPR.
   
• Rectification or deletion without undue delay, including the exercise of the right to restriction and the "right to be forgotten," when no other legal basis exists for the mentioned processing:
  • Personal data is no longer necessary for the purpose that justified its collection;
  • The holder withdraws consent, only applicable where this is the basis for data collection and processing;
  • The holder objects to its processing, beyond the maximum retention period;
     
• Restriction of data processing applies if one of the following situations occurs:
  • They have contested the accuracy of personal data for a period enabling the controller to verify its accuracy;
  • The processing is unlawful, and the data subject opposes the deletion of personal data and requests restriction of its use instead;
  • The controller no longer needs the personal data for processing purposes, but these data are required by the data subject for establishing, exercising, or defending a legal claim;
  • They have objected to processing until it is verified that the legitimate grounds of the controller override those of the data subject;
     
• Data portability to transmit them to other controllers if the processing is based on consent or is carried out by automated means;
   
• The right not to be subject to automated individual decision-making, including profiling;
   
• The right to withdraw consent at any time, provided this is the basis for data collection and processing, without compromising the lawfulness of processing based on consent before its withdrawal; Without prejudice to the possibility of lodging a complaint with Tworlds Productions, the data subject may file a complaint with the National Data Protection Commission (Rua de São Bento, n.º 148, 3.º, 1200-821 Lisbon; Telephone – +351213928400; Fax – +351213976832; Email – geral@cnpd.pt) or any other supervisory authority created for this purpose. These rights should be exercised in writing by registered letter with acknowledgment of receipt to the address at Rua do Rosal, nº 222, 4780-615 Sequeiró - Santo Tirso, or via email at geral@tworldsproductions.com. For security and data protection reasons, when exercising any of the above-mentioned rights, the controller may require proof of the data subject’s identity. Tworlds Productions centralizes all data protection matters via email at geral@tworldsproductions.com.

6. Personal Data Security

Tworlds Productions has implemented a set of appropriate security technologies and procedures to protect your personal data from unauthorized access, use, or disclosure, access control, and monitoring of databases and information systems, through security policies aligned with best information security practices, ensuring proper auditing and monitoring, and accountability of accesses.

7. Cookies

To provide better service to the user, we use cookies, which are small text files placed on the hard drive by a website server. The Tworlds Productions website may require cookies to be accepted for you to access all available functionalities. When consented, cookies will be used by Tworlds Productions to:

• Collect users' IP addresses;
   
• Customize user preferences and facilitate the use of services;
   
• Identify the user and if they are enrolled in any service, promotion, or event promoted by Tworlds Productions, instruct the system to access the user information stored;
   
• Conduct statistical studies to calculate the number of users and their growth;
   
• Determine if users have viewed a specific part of the website, avoiding repetition. You can always limit or restrict the admission of cookies through your browser options.

8. Liability Limitation

The Tworlds Productions website may provide links to external sites for your convenience and information. By accessing these links, you will leave the Tworlds Productions site. Tworlds Productions does not control these sites or their privacy policies, which may differ from those of Tworlds Productions. Tworlds Productions does not endorse these sites.

Tworlds Productions' Privacy Policy does not cover personal data that may be provided by the user to external sites of Tworlds Productions. Tworlds Productions does not sponsor any website that has links to its website. Tworlds Productions is not responsible for the content of these websites. However, being the Internet a global network of computers, any information sent or transmitted by you will necessarily be forwarded by third-party computers.

Tworlds Productions is not responsible for security failures in communications and assumes no responsibility for the misuse of your information by third parties. The user, however, will be responsible for the content of the information sent or transmitted to the Tworlds Productions website.

Tworlds Productions acknowledges that access to and use of its website may be interrupted and that website information may contain bugs, errors, technical failures, problems, or other limitations, and access may be impossible at times. Tworlds Productions is not responsible for any damages caused by the use of its website. To the maximum extent permitted by law, Tworlds Productions disclaims any direct or indirect liability for the use of its website.

9. Changes to the Privacy Policy

Tworlds Productions may change this Privacy Policy and Data Protection at any time to reflect received feedback and whenever justified. These changes will be duly advertised on the website www.tworldsproductions.com/en/privacy-policy. Therefore, we recommend that you periodically review our privacy policy to stay informed about how Tworlds Productions protects your personal data and stay updated on the information and rights that assist you.

10. Applicable Law and Jurisdiction

This Privacy Policy and Data Protection is governed by Portuguese law. To resolve all issues and disputes that may arise, inherent to the application of these Terms and Conditions, the court of the district of Lisbon is exclusively competent, with the express waiver of any other.

11. Processing of Audiovisual Data

In the context of the services provided by Tworlds Productions, audiovisual data that include images, videos, and audio recordings may be collected, processed, and stored. These data are treated with the same confidentiality and protection as personal data, being used exclusively for the purposes agreed with clients and according to their instructions.

12. Consent for Image Use

Clients and participants in events, productions, or recordings carried out by Tworlds Productions must provide explicit consent for the capture and use of their images, voices, and other audiovisual data. This consent will be requested through specific and clear documents detailing the permitted uses for these data, such as dissemination on digital platforms, promotional materials, and other communication media.

13. Storage and Sharing of Audiovisual Content

The audiovisual content captured and produced by Tworlds Productions will be stored on secure servers and may be shared with third parties only as necessary for the execution of contracted services or as required by law. Tworlds Productions commits to adopting appropriate security measures to protect these contents against unauthorized access, loss, or destruction.

14. Intellectual Property Rights over Audiovisual Content

The intellectual property over the audiovisual content produced by Tworlds Productions will be determined according to the contractual terms agreed with the clients. Unless otherwise provided, Tworlds Productions may retain rights over the created content, including the right to use these materials for portfolio, service demonstrations, and promotional purposes, always respecting the privacy and image rights of those involved.

15. Rights of Participants in Audiovisual Recordings

Participants in audiovisual recordings conducted by Tworlds Productions have the right to request access, rectification, or deletion of their captured images and voices under the GDPR. Requests must be made in writing, as detailed in section 5 of this policy. Tworlds Productions will evaluate each request and take appropriate measures to ensure compliance with data protection laws and individuals' rights.